Privacy Policy

This privacy policy explains how we collect and process your personal data through your use of this website. This data will be collected when you access the following services on our website:

  • Apply for membership with us
  • Sign up to our newsletter and communication services
  • Register for our events
  • Use our contact form or decide to contact us via email
  • Use any of our services that are provided after the registration through one of our order forms or otherwise.

This website is not intended for minors and we do not knowingly collect data relating to minors.

Data Controller

German-British Chamber of Industry & Commerce
Mecklenburg House
16 Buckingham Gate
London
SW1E 6LB
United Kingdom
Tel.: 00 44 (0)20 7976 4100
E-Mail: mail(at)ahk-london.co.uk
Website: https://grossbritannien.ahk.de/en/ 

General information on data processing

1. Scope of processing of personal data

Generally, we only process our users’ personal data when this is necessary to provide a core function of our website including the provision of certain contents and services. We solely process our users’ personal data on the legal basis of and in line with the General Data Protection Regulation (GDPR). Hereby, legal bases may include contractual obligations, our legitimate and justified interests or consent provided by the individual users. Prior consent cannot always be guaranteed or obtained, legitimising and permitting the processing of personal data by law.

2. Lawful basis for processing of personal data

  • The individual has given her/his consent to the processing of her/his data for one or more specified purposes (Article 6 (1) (a) GDPR).
  • This data is necessary for entering into or performing a contract with the individual (Article 6 (1) (b) GDPR).
  • If the processing of data is necessary to maintain and protect the data controller’s or third party’s legitimate interests, and if these interests outweigh the interests, fundamental rights and freedoms of the users concerned, then Article 6 (1) (f) GDPR) will provide the legal basis for this processing of data.

3. Data deletion and storage

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the retention period of personal data, we consider the amount, nature, and sensitivity of the personal data, including the potential risk of harm through unauthorised use or disclosure. This includes purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Provision of the website and creation of logfiles

1. Description, scope and purpose of data processing

Each time our website is accessed, our system automatically collects data and information from the computer accessing the website.

The user’s following data is collected:

  • Browser type and version
  • Operating system
  • Internet service provider
  • IP address
  • Date and time of access
  • Websites accessed by the user's system through our website

The temporary storage of the user’s IP address is necessary for the user to access the website from her/his computer. Therefore, the user’s IP address must be saved for the duration of the usage.

The logfiles are saved to ensure the functionality of our website. This data enables us to optimise our website and to ensure the security of our information technology systems. Within this context, we will not process personal data for any other purposes.

2. Legal basis for the processing

The legal basis for the temporary storage of data and logfiles is in our legitimate interest (GDPR Article 6 (1) (f)).

3. Data storage

We will delete your data when the processing thereof is no longer required to fulfil the purposes we collected it for. When we process the data for the provision of our website, your data will be deleted when the website session ends.

When the data is processed into logfiles, we will generally delete the data 7 days after it was processed. However, extended storage is possible and in this case the user’s IP address will be deleted or pseudonymised in order to prevent the identification of the user.

Cookies

1. Description, scope and purpose of data processing

We use cookies for the purpose of improving the quality of our website and its contents. Further, Cookies help us analyse your usage of our website, enabling us to optimise the website’s functionality and ease-of-use.

Additionally, some features of our website technically require the use of cookies. Therefore, it is necessary that the browser is recognised when moving from one page to another. The data hereby collected from the users, is pseudonymised through technical arrangements and an identification of the user is not possible. When first accessing our website, all users are informed about the use of cookies and their purpose for analysis. 

You can disable tracking in the Google Analytics section of this privacy policy should you wish to do so.

2. Legal basis for the processing

The legal basis for the processing of personal data, facilitated by the use of technically necessary and enabling cookies, is our legitimate interest (Article 6 (1) (f) GDPR). The legal basis for the processing of personal data through the use of cookies for analysis purposes, is the individual’s consent (Article 6 (1) (a) GDPR).

3. Storage of data and individual’s rights

Cookies are stored on the user’s computer and are transmitted from there to our website. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Previously saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, you may not be able to access all of the website’s offered services and functions.

Newsletter and Chamber communication

1. Description, scope and purpose of the data processing

On our website, users are able to subscribe to our Chamber newsletter and other channels of communication, services that are available to subscribers free of charge. By subscribing to our newsletter and communication services, the data users provide in the iFrame/input form will be transferred to our service provider for newsletter mailings.

We will process the following data:

  • Title
  • First name
  • Surname
  • Company name, if applicable
  • Position title, if applicable
  • (Company) Address
  • Phone number
  • Email address

We will further process the following data:

  • Date and time of subscription

When processing your personal data, we will always ask for your consent in the subscription process and provide a link to our privacy policy.

We will not transfer the personal data you provided in the subscription process to any party other than the service provider designated for our newsletter mailings. Your personal data will solely be used for processing your newsletter and communication services subscription.

2. Legal basis for data processing

The legal basis for processing your personal data is the consent you provided when subscribing to our newsletter and communication services (Article 6 (1) (a) GDPR).

3. Storage of personal data

We will hold on to your personal data for as long as is required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations.

4. Newsletter-Tracking

To optimise our newsletter and communication services, we use personalised newsletter tracking tools. We will not only process your email address, but also your activity in relation to our newsletter and communication services (e.g. clicks on articles/events).

5. Individual’s rights

You can unsubscribe from our newsletter and communication services at any given time. A link to unsubscribe will be provided in every newsletter. Alternatively, you can send us an email to unsubscribe from our newsletter (mail(at)ahk-london.co.uk).

Application for membership, registering for our events and our order forms

1. Description, scope and purpose of data processing

By supplying personal data on our website, you can apply for membership, register for our events and fill in order forms that are required for some of our other services. After you have provided us with your data via an input form or a PDF-file on our website, this data will be transmitted to us. We will process your personal data according to the reason you provided it for. Generally, we will not transfer personal data to third parties. The processing of personal data is necessary in order to apply for membership, to register for one of our events or to order one of our services. For more detailed information please access the following:

We will generally collect the following data:

  • Title
  • First name
  • Surname
  • Email address
  • Phone number
  • Business details including VAT number, if applicable
  • Bank account details, if applicable

If the data you provide is submitted electronically, we will also collect the following data:

  • Date and time of the application/registration
  • Browser used
  • Operating system

2. Legal basis for processing

The provision of personal data is necessary and fundamental for entering into and closing contracts with the contractual party; the user (Article 6 (1) (b) GDPR).

3. Storage of personal data

We will hold on to your personal data for as long as is required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations.

4. Individual’s rights

You can request the data controller to delete or amend your personal data at any time. Please contact us via mail(at)ahk-london.co.uk.

If we need your personal data for pre-contractual measures, to fulfil our contractual obligations with you or to adhere to any other obligations, an early deletion is only possible in accordance with our contractual and/or legal obligations.

Chamber contact form and contact via email

1. Description, scope and purpose of data processing

On our website we provide an electronic contact form that can be used to get in touch with us. Should you use this form, we will collect and process the following:

  • First name
  • Surname
  • Company name and address if applicable
  • Email address
  • Phone number

When sending the details to us we will also collect the following data:

  • Date and time of the registration
  • Browser used
  • Operating system

It is also possible to contact us via email. We will collect and process your personal data provided in this email. There will be no transfer of your personal data to third parties. The data will be used exclusively for the purpose of processing the enquiry.

Your personal data provided in our contact form or via email, will only be processed to reply to your enquiry. It is in our legitimate interest to process your personal data accordingly.

2. Legal basis for processing

The legal basis for processing your personal data provided to us in our contact form or via email, is our legitimate interest (GDPR Article 6 (1) (f)). If the aim of contacting us via email or contact form is the closure of a contract, then the additional legal basis for the processing of data is GDPR Article 6 (1) (b).

3. Data storage

We will hold on to your personal data for as long as is required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations.

4. Individual’s rights

You can make a request to delete or amend your personal data at any time. Please contact us on mail(at)ahk-london.co.uk. 

If we need your personal data for pre-contractual measures, to fulfil our contractual obligations with you or to adhere to any other obligations, an early deletion is only possible in accordance with our contractual and/or legal obligations.

Transfer of personal data to third parties

1. Website provider

In the context of processing personal data, the data is shared with the provider that operates the website and other providers of technical support. The data processing is governed by contracts with these service providers.

2. Google Maps

This website uses the Google Maps software provided by Google Inc. (Google). By using this website, you consent to the collection, the processing and use of any automated data collected by Google and its agents. For further information, please see Google Map’s Terms of Service.

Further information on the purpose and extent of the data collection and its processing by Google can be found on this information page.

3. Website analysis with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses ’cookies’ which are text files placed on your computer and/or device, to help the website analyse how users use the site. The information generated by cookies about your use of the website (including your IP address), will be transmitted and stored in the United States. In case of IP anonymisation being activated, Google will truncate / anonymise the last octet of the IP address for Member States of the European Union as well as for members of the European Economic Area. This means the IP address will no longer be traced back to an individual. Under the terms of the agreement, between website operators and Google, information is collected to compile an evaluation of website usage and website activity in order to provide services relevant to website usage.

You may refuse the use of cookies by selecting the appropriate settings in your browser settings. However, please note that if the user decides to limit the use of cookies, certain website functions may be restricted.

Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the opt-out browser add-on available on: https://tools.google.com/dlpage/gaoptout 

For more information on Google data usage see: https://support.google.com/analytics/answer/6004245?hl=en

Your rights

You have the right to be informed, the right of access, the right of rectification, the right to erasure and the right to restrict processing of personal data we hold about you within the limits of the current data protection legislation. Please contact us via email if you would like a copy of your personal information. You may ask us to correct or remove personal information you think is inaccurate. Should you wish to exercise any of these rights, please do not hesitate to contact us. We will check the legal requirements for the exercise of this right.

How to raise a complaint

For privacy claims, you may contact the relevant authority, the Information Commissioner's Office, which has different addresses and contact details for England, Wales, Scotland and Northern Ireland. Via the homepage www.ico.org.uk and the contact us function, you can find the details that are relevant for you.

However, we would greatly appreciate to be your first point of contact in any issues you may encounter. So please do not hesitate to get in touch with us prior to contacting the ICO.