About Marcrist:
Marcrist International Limited is a well-established manufacturer of professional diamond tools with over 46 years of experience in international markets. Our products are used by professional customers in the construction and trade sectors worldwide.
To strengthen our team in Doncaster and to support our German subsidiary, we are looking for a German-speaking Customer Service & Sales Support Assistant.
German speakers living in the UK are especially encouraged to apply.
Key Responsibilities:
Customer Service
- Supporting German-speaking customers by phone and email.
- Answering customer enquiries regarding products, orders and deliveries.
- Maintaining strong customer relationships.
Sales Support
- Preparing customer quotations and supporting the sales team.
- Following up on customer enquiries and offers.
- Assisting with day-to-day sales administration.
Order Processing
- Processing customer orders in the system.
- Coordinating with warehouse and logistics teams.
- Maintaining customer and order data.
Administration
- Supporting the sales and customer service team with administrative tasks.
- Ensuring accurate documentation and communication records.
Requirements:
- Fluent German and good English.
- Experience in customer service, sales support or administration.
- Strong cmmunication and organisational skills.
- Customer-focused and reliable working style.
- Good knowledge of MS Office.
What We Offer:
- Stable position in a long-established international company.
- Friendly and supportive working environment.
- Opportunity to work with international customers.
- Office-based role in Doncaster.
Benefits:
- Company pension.
- Private health care.
- Life assurance.
- Company service awards.
- Personal development support.
How to Apply:
Send your CV and a brief cover letter to careers@marcrist.com with the subject line "Application - German Speaking Customer Service & Sales Support Assistant".