Website Privacy Policy

This privacy notice explains how we collect and process your personal data through your use of this website, including any data you may provide through this website when you apply for membership with us, sign up to our newsletter and communication services, register for our events, use our contact form or decide to contact us by email, or would like to use one of our services that we provide through our order forms or otherwise.

This website is not intended for minors and we do not knowingly collect data relating to minors.

Data Controller

German-British Chamber of Industry & Commerce
16 Buckingham Gate
London
SW1E 6LB
United Kingdom
Tel.: 00 44 (0)20 7976 4100
E-Mail: mail(at)ahk-london.co.uk
Website: https://grossbritannien.ahk.de/en/ 

General information on data processing

1. Scope of processing of personal data

We generally only process personal data of our users as is necessary to provide a functioning website and to provide our content and services. We only process personal data of our users on a legal basis under the General Data Protection Regulation (GDPR). Legal basis can be a contractual obligation, our legitimate interest or consent provided by the individual user. Sometimes prior consent cannot be obtained and thus the processing of personal data is permitted by law.

2. Lawful basis for processing of personal data

  • The individual has given her/his consent to the processing of her/his data for one or more specific purposes (Article 6 (1) (a) GDPR). 
  • It is necessary for entering into or performing a contract with the individual (Article 6 (1)(b) GDPR). 
  • It is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where these interests are overridden by the interests or the fundamental rights and freedoms of the individual which require protection of personal data (Article 6 (1)(f) GDPR). 

3. Data deletion and storage

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the retention period for personal data, we consider the amount, nature, sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Provision of the website and creation of logfiles

1. Description, scope and purpose of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Information about the browser type and its version
  • The user’s operating system
  • The user’s internet service provider
  • The user’s IP address
  • Date and time of access
  • Websites accessed by the user's system through our website 

The temporary processing of the IP address is necessary in order to deliver the website to the user’s computer. For this purpose the user’s IP address needs to be saved for the duration of the usage.

The logfiles are saved to ensure the functionality of our website. This data enables us to optimise our website and to ensure the security of our information technology systems. In this context, we will not process personal data for any other purposes.

2. Legal basis for the processing

The processing of the data for the provision of our website and storage of data in logfiles is necessary for the operation of the website. Legal basis for the temporary processing is our legitimate interest (GDPR Article 6 (1) (f)).

3. Data storage

We will delete your data when the processing of the data is no longer required to fulfil the purposes we collected it for. When we process the data for the provision of our website, your data will be deleted when the website session ends.

When we process data in logfiles, we will generally delete the data 7 days after the processing. Extended storage is possible. In this case, the user’s IP address will be deleted or pseudonymised in order to prevent the identification of the user.

Cookies

1. Description, scope and purpose of data processing

We use cookies for the purposes of improving the quality of our website and its contents. We also analyse your usage of our website through cookies so that we can constantly optimise our offering.

Additionally, some features of our website cannot be offered without the use of cookies (technically necessary cookies). Therefore, it is necessary that the browser is recognised when moving from one page to another. The data of the users collected in this way is pseudonymised, and an identification of the user is not possible. When first accessing our website, users are informed about the use of cookies for analysis purposes.

You can disable tracking in the Google Analytics section of this privacy policy should you wish to do so.

2. Legal basis for the processing

Legal basis for the processing of personal data with cookies which are technically necessary is our legitimate interest (Article 6 (1) (f) GDPR). Legal basis for the processing of personal data with using cookies for the purposes of analysis is the individual’s consent (Article 6 (1) (a) GDPR).

3. Storage of data and individual’s rights

Cookies are stored on the user’s computer and are transmitted from there to our website. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, you may not be able to complete all the services or functionality on offer.

Newsletter and Chamber communication

1. Description, scope and purpose of the data processing

On our website, you are able to subscribe to our Chamber newsletter and communication that is available for our subscribers free of charge. By subscribing to our newsletter and communication services we will transfer the data you provided in our input form to our service provider for our newsletter mailings.

We will process the following data:

  • title
  • first name
  • surname
  • company name, if applicable
  • position title, if applicable
  • (Company) address
  • phone number
  • email address 

We will further process the following data:

  • date and time of the subscription

For the processing of your personal data we will ask for your consent in the subscription process and provide a link to this privacy policy for you.

We will not transfer your personal data that we process for your newsletter and communication subscription to any party other than the service provider for our newsletter mailings. Your personal data will exclusively be used for your newsletter and communication subscription with us.

2. Legal basis for data processing

Legal basis for the processing of your personal data supplied to us through your newsletter and communication subscription is the consent provided by you (Article 6 (1)(a) GDPR).

3. Storage of personal data

We will process your personal data as long as required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations

4. Newsletter-Tracking

To optimise our newsletter and communication services we use personalised newsletter tracking tools. We will not only process your email address but also your activity in connection with our newsletter and communication services (e.g. clicks on articles/events).

5. Individual’s rights

You can unsubscribe from our newsletter and communication services at any time. A link to unsubscribe will be provided with every newsletter sent by us. You can also send us an email to unsubscribe from our newsletter.

Application for membership, registering for our events and our order forms

1. Description, scope and purpose of data processing

On our website you can apply for membership, register for our events and fill in order forms for some of our services by supplying personal data to us. Your data will be provided in an input form on our website and/or in one of our PDF-files and will then be transmitted to us. We will process your personal data depending on the reason you have provided the data to us. We will generally not transfer personal data to third parties. The processing of personal data is necessary in order to apply for membership with us, to register for one of our events or to order one of our services. We provide more detailed information:

We will generally collect the following data from you:

  • title
  • first name
  • surname
  • email address
  • phone number
  • company name and address
  • business details including VAT number, if applicable
  • bank account details, if applicable

If you send your data to us electronically, we will also collect the following data:

  • date and time of the application/registration
  • browser used
  • operating system

2. Legal basis for processing

The provision of your personal data is necessary for entering into or performing a contract with you Article 6 (1) (b) GDPR.

3. Storage of personal data

We will process your personal data as long as required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations.

4. Individual’s rights

You can make a request to delete or amend your personal data with us at any time. Please contact us via mail(at)ahk-london.co.uk. If we need your personal data for pre-contractual considerations, to fulfil our contractual obligations with you or to adhere to any other obligation, an early deletion is only possible in accordance with our contractual and/or legal obligations.

Chamber contact form and contact by email

1. Description, scope and purpose of data processing

On our website we provide a contact form that can be used to get in touch with us electronically. Should you use this form, we will collect and process the following data provided to us in this form:

  • first name
  • surname
  • company name and address if applicable
  • email address
  • phone number 

When sending the details to us we will also collect the following data:

  • date and time of the registration
  • browser used
  • operating system

It is also possible to contact us by email. We will then collect and process your personal data provided to us in this email. There will be no transfer of your personal data to third parties. We will only use your personal data in order to communicate with you about your enquiry.

Your personal data provided to us in our contact form or by email will only be processed to reply to your enquiry. It is in our legitimate interest to process your personal data accordingly.

2. Legal basis for processing

Legal basis for the processing of your personal data provided to us in our contact form or by email is our legitimate interest (GDPR Article 6 (1) (f)). Should your contact with us through our contact form or by email result in a contract another basis for processing is the fulfilment of our contractual obligation with you (GDPR Article 6 (1) (b)).

3. Data storage

We will process your personal data as long as required to fulfil the purposes we collected it for. Your personal data will be deleted in accordance with our data retention rules and/or legal obligations.

4. Individual’s rights

You can make a request to delete or amend your personal data with us at any time. Please contact us via mail(at)ahk-london.co.uk.

If we need your personal data for pre-contractual considerations, to fulfil our contractual obligations with you or to adhere to any other obligation, an early deletion is only possible in accordance with our contractual and/or legal obligations.

Transfer of personal data to third parties

1. Website provider

In the context of processing personal data the data is passed on to the provider which operates the website and other providers of technical support. The data processing is governed by contracts with these service providers.

2. Google Maps

This website uses the Google Maps software provided by Google Inc (Google). By using this site, you consent to the collection, processing and use by Google and its agents of any automated data collected. Terms of Service of Google Maps.

Further information on the purpose and extent of the data collection and its processing by Google can be found on this information page.

3. Website analysis with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google Analytics uses uses "cookies" which are text files placed on your computer and/or device, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted and stored in the United States. In case of activation of the IP anonymisation, Google will truncate / anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. The IP address will no longer be retraceable to an individual. Under the terms of the agreement, which website operators have entered into with Google, they use the information collected to compile an evaluation of website usage and website activity, and provide services in relation to website usage.

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the opt-out browser add-on available here.

For more information on Google data usage see here.

Your rights

You have the right to be informed, the right of access, the right of rectification, the right to erasure and the right to restrict processing of the personal data that we hold about you within the limits of the current data protection legislation. Please contact us via email if you would like a copy of your personal information. You may ask us to correct or remove personal information you think is inaccurate. Please contact us should you wish to exercise any of these rights. We will check the legal requirements for the exercise of this right.

How to raise a complaint

For privacy claims, you may contact the relevant authority, the Information Commissioner's Office, which has different addresses and contact details for England, Wales, Scotland and Northern Ireland. Via the homepage www.ico.org.uk and contact us you can find the contact details that are relevant for you.

However, in case of any complaints, we would appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.